Since 2014, Computer Repair Roswell has been fixing PCs and Macs the right way — with certified technicians, transparent pricing, and a no-nonsense guarantee that you only pay when we fix it.
Computer Repair Roswell was founded in 2014 with a straightforward idea: North Atlanta deserved a repair shop that treated customers like intelligent adults. No upselling parts you don't need. No vague estimates. No sending your machine off to a warehouse in another state and hoping for the best.
We started as a one-technician operation out of a small shop on Upper Hembree Road and grew entirely on word-of-mouth from customers who appreciated honest work at fair prices. Over a decade later, we've repaired more than 12,000 machines for individuals, families, students, and local businesses across the greater Atlanta metro — and the core promise hasn't changed.
Every device that comes through our door is diagnosed and repaired in-house by our own certified technicians. Your computer never leaves our shop. You get a real quote before any work starts. And if we can't fix it, you don't pay for the attempt.
Opened at 1130 Upper Hembree Road with a focus on honest, in-house PC and Mac repair for North Atlanta residents.
Our lead technicians earned CompTIA A+ certification, formalizing the technical standards we'd already been applying since day one.
Expanded our Mac and MacBook repair capabilities with Apple-trained expertise, serving the growing Mac user base across Alpharetta and Johns Creek.
Added deep data recovery and cybersecurity services in response to a surge in ransomware and drive-failure cases across the metro area.
Marked a decade of service — and kept the same guarantee we started with: you only pay if we fix it.
We diagnose before we quote, and we quote before we touch your machine. No surprise bills. No work starts without your written approval. Every line item is explained in plain English — no jargon designed to confuse.
Your device never leaves our building. Every repair is performed on-site by our own technicians. We believe you should always know exactly where your computer is and who is working on it.
Our technicians hold CompTIA A+ and Apple training certifications — not as a marketing bullet point, but because our customers deserve people who actually know what they're doing. We stay current as hardware and software evolve.
If we can't repair your device, you don't owe us for the attempt. This isn't a promotional line — it's the policy we've operated under since 2014. We'd rather earn your trust than bill you for a failure.
Most repairs are completed same-day or next-day. We communicate proactively — you'll never have to call us wondering where your device is. When we say it'll be ready Tuesday, we mean Tuesday.
Every completed repair carries a 90-day workmanship warranty. If the same issue returns within that window, we fix it at no additional charge. No fine print. No arguments. Just accountability.
We specialize in PC and Mac repair with a strong focus on software, security, and data. Every job starts with a free diagnostic — so you know exactly what's wrong before spending a dollar on the fix.
Free initial assessment. We identify the exact root cause and provide a transparent quote before any work begins.
Complete removal of viruses, spyware, rootkits, and ransomware — followed by hardening so it doesn't happen again.
Windows and macOS reinstalls, account recovery, boot failures, and full system optimization for both platforms.
Broken applications, compatibility issues, configuration problems, and clean reinstalls done right the first time.
Logical and OS-level recovery of deleted, corrupted, or lost files. We also handle cloud and external drive recovery.
Screen replacements, battery swaps, SSD upgrades, RAM, charging ports, and more — all performed in-house.
We didn't choose Roswell by accident. North Atlanta is one of the most technology-dependent corridors in the Southeast — a region dense with working professionals, small business owners, remote workers, students, and families who rely on their computers for everything. When a machine breaks down here, the stakes are real. We built this shop because the area deserved better than big-box service counters and two-week mail-in turnarounds.
The North Atlanta metro is home to a high concentration of remote professionals, technology companies, healthcare workers, and knowledge-economy jobs. When a computer fails, it isn't an inconvenience — it's a crisis. We built our shop specifically to serve people who can't afford to be down for days.
When we opened in 2014, the options in this area were largely limited to big-box retail service counters with long wait times, vague pricing, and staff who weren't specialists. We saw a gap between what customers were getting and what they deserved, and we built Computer Repair Roswell to close it.
Our Roswell location on Upper Hembree Road puts us within a short drive of Alpharetta, Sandy Springs, Johns Creek, Milton, Marietta, Dunwoody, and Atlanta proper. Most of our customers are within 20 minutes — close enough for same-day drop-off and pick-up.
The North Atlanta corridor is packed with small and mid-sized businesses that depend on computers to run their operations. We've built relationships with local firms, medical practices, law offices, and retail shops who need a repair partner they can call, not a ticket number in a queue.
Our technicians are part of this community. We shop at the same stores, eat at the same restaurants, and send our kids to the same schools. That's not a marketing line — it's why we answer the phone, show up on time, and stand behind every repair we do.
Roswell and Alpharetta have been among the fastest-growing areas in Georgia for over a decade. As the region grows, so does the need for reliable, local technology services. We've grown with the community and plan to stay right here.
Our certifications aren't wall decorations — they represent the technical standard we hold ourselves to on every repair.
The industry-standard certification for PC hardware and software technicians. CompTIA A+ validates hands-on troubleshooting skills across Windows, macOS, and Linux environments.
Our Mac technicians have completed Apple training for diagnosing and repairing MacBook, iMac, and Mac desktop hardware and software — including liquid damage assessment and component-level work.
Our team is trained in malware analysis, incident response, and security hardening for both home users and small business environments — with hands-on experience across hundreds of breach and infection cases.
Trained in both logical and OS-level data recovery. We use professional-grade tools to recover data from failing drives, corrupted systems, and formatted storage — without sending your drive off-site.
Over a decade of hands-on repairs means our technicians have seen — and solved — nearly every failure mode a PC or Mac can throw at them. Experience you simply can't replicate in a classroom.
Qualified for component-level hardware repairs including laptop screens, batteries, charging boards, motherboards, GPU thermal service, PSU replacement, and SSD/HDD cloning and upgrades.
Same-day diagnostics, transparent pricing, and a 90-day warranty on every repair. Submit your request now or call us directly.
Tell us about the issue — we'll respond within one business hour.
A technician will reach out within one business hour.